Shipping policy

Tiny Imprints

Contact Email: infotinyimprints@gmail.com

Thank you for visiting and shopping at Tiny Imprints. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and bank holidays) after receiving your order confirmation email.

  • You will receive a notification email with a tracking number as soon as your order has been dispatched.

  • During high-demand periods or holidays, processing times may be slightly extended. We appreciate your patience.

2. Shipping Rates & Estimated Delivery Times

We offer reliable shipping options for our customers. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Shipping Cost
Standard UK Shipping 6 – 15 Business Days FREE (Limited Time Promotion)
Express / Priority Shipping 6 – 12 Business Days Calculated at Checkout

Please note: Estimated delivery times are indicative and not guaranteed, as carrier delays may occasionally occur due to weather, customs clearance, or seasonal volume.

3. Order Tracking

Once your package is shipped, you will receive an email containing a direct link to track your order. Please allow 24 to 48 hours for the tracking information to update on the carrier’s system.

If you have not received your tracking number within 4 business days of placing your order, please contact us at infotinyimprints@gmail.com.

4. Incorrect Address & Undeliverable Packages

  • Customers are responsible for providing a complete and accurate delivery address at checkout.

  • Tiny Imprints is not responsible for orders delivered to incorrect addresses provided by the buyer. If a package is returned to us due to an incomplete or invalid address, the buyer will be responsible for the re-shipping costs.

5. Damaged or Lost Packages

  • If your package arrives damaged, please take photos/videos of the box and damaged product immediately and contact us at infotinyimprints@gmail.com within 48 hours of delivery.

  • If tracking shows that your package has been delivered but you have not received it, please check with family members or neighbours before contacting us. We will assist you in opening an investigation with the courier service.